In the hotel industry, staff are often overwhelmed by tasks like room deliveries and guest inquiries. These challenges in traditional delivery services can now be addressed with our intelligent delivery robots. They not only improve service efficiency but also reduce operating costs and optimize the user experience.
Hotel Delivery Robot Overview
This intelligent delivery robot is a service robot that integrates multiple core technologies, including autonomous navigation, AI interaction, and intelligent dispatching. It can adapt to diverse scenarios, including hotels, office buildings, schools, and hospitals.
From a hardware perspective, the robot is equipped with a high-precision lidar and advanced sensors, enabling centimeter-level mapping and precise positioning across 10,000 square meters. Software-wise, it includes a mini-program for room delivery, a mini-program for pickup and delivery assistance, and a management backend to meet diverse delivery and service needs in different scenarios.
Parameters of Delivery Service Robots
| Model | FL-PS01 |
|---|---|
| Recommended Operating Temperature | 0~40°C |
| Storage Temperature Range | -25~65°C |
| Product Dimensions | 52cm(L)51cm(W)93cm(H) |
| Minimum Passage Width | 65cm |
| Weight | 55kg |
| Maximum Load Capacity | 50kg |
| Inner Compartment Volume | 40L |
| Door Size | 24cm*27cm (diagonally max 30.5cm) |
| Auto Recharge Support | Supported |
Features of Delivery Robots
Fully Autonomous Operation
The robot operates from receiving tasks, planning routes, taking elevators, avoiding obstacles, and automatically recharging after completing tasks, all without human assistance. Even when the battery is low, the robot intelligently determines when to recharge. Short tasks will be recharged upon completion, while longer tasks will be prioritized for recharging, ensuring stable operation.
Multi-Scenario Adaptability
Whether delivering items to hotel rooms, lobby reception, office building pickup and delivery, or touring exhibitions and providing guided tours, the robot can quickly adapt by switching modes.
Humanized Interaction
When guests approach, the robot will proactively greet them. During interaction, it can turn and face the guest using sound source localization. It supports voice conversation, singing, and translation. Guests can simply say “hello” or tap the screen to trigger functions such as asking for directions and retrieving items.
Free Quote! WhatsApp/Tel: +86 13838385752.
Advantages of Smart Delivery Robot
Reduced Operating Costs
A single robot can replace the workload of dedicated delivery personnel, reducing labor costs. Furthermore, robots can operate continuously without rest, significantly improving service efficiency.
Improved Service Response Speed
Traditional manual delivery takes an average of a long time, but robots, through autonomous navigation and intelligent scheduling, can complete deliveries quickly. Customer inquiries, pickup requests, and other requests can be instantly responded to through voice or screen interaction, eliminating long wait times.
Optimized User and Manager Experience
For users, operations like scanning a QR code to place an order and voice-activated directions are convenient, ensuring efficient delivery and route guidance. Managers can view real-time order data and robot status through the backend, and can promptly address unusual situations like unattended pickups through alert messages.
Robot Core Delivery Function
Fixed-Point Delivery
Multiple ordering methods are supported, and the hotel front desk can directly place orders through the robot app or the computer management backend. Guests scan their room’s QR code and select items through the room delivery app. The robot then automatically accepts the order, splits it into smaller pieces, and collects the items from the vending machine or the guest room center.
Smart Delivery Guarantee
During delivery, the robot can autonomously take elevators, yield to pedestrians, and detour or pause if it encounters obstacles. Upon arrival, it automatically calls the guest’s landline or mobile phone to remind them to pick up their items. If an anomaly occurs, such as when no one has picked up the item, an alert message is sent to the staff, and the guest can proceed to a help desk for assistance.
Roaming Display
The robot’s cabin can hold promotional materials and beverages, and the 24-inch screen on its back supports a carousel of videos and images. During the tour, guests can stop to pick up items by saying “hello” or tapping the screen, and can also trigger directions. The robot then continues its tour.
Reception Service
The robot actively announces a welcome message in the lobby, meeting room, and other areas. Interactions during the reception process include chatting, checking the weather, and singing. If guests need to go to their rooms or other locations, the robot will guide them and then return to the reception desk to continue its work.
Directions and Tour Navigation
Guests can use voice or manual control to instruct the robot, which will then return to its starting point. During the guided tour, the robot will provide explanations along a pre-configured route. The route and content can be configured in advance, making it suitable for a variety of scenarios.
Free Quote! WhatsApp/Tel: +86 13838385752.
Delivery Robot Application Scenarios
- Hotel scenes
- Office building scenes
- Hospital scenes
- School and exhibition scenes
Foodline Equipment – Reliable and Professional Partner
We have a professional design team, and our equipment is CE certified. Secondly, we provide customized services according to customer needs. Finally, we have a complete after-sales guarantee and provide one-stop service. In addition to this model, we also have other models of hotel service robots.
If you are interested in this equipment, please get in touch with us for a quote! WhatsApp/Phone: +86 13838385752.
