Our hotel intelligent service robot is an AI-powered service device specifically designed for hotel scenarios. It not only accurately performs its core task of delivering items to guest rooms, but also offers diverse functions such as tours, interactive guidance, and guided tours. The robot integrates basic features such as autonomous recharging and intelligent mapping. It can perform an average of 42 room deliveries, 95 voice interactions, and 31 directions requests daily. Welcome to consult! WhatsApp/Phone: +86 13838385752.
Parameters of Hotel Room Service Robot
| Specification Parameter | Value |
|---|---|
| Name | FL-LQR01 |
| Dimensions | 52cm (L) × 51cm (W) × 93cm (H) |
| Weight | 55kg |
| Speed | 0~1.2m/s (Auto-adjusting) |
| Slope Climbing | < 10° |
| Step Climbing | < 10mm |
| Compartment Volume | 40L |
| Load Capacity | 50kg |
| Endurance | 6-8 hours |
| Screens | Top: 10.1″ Touchscreen Back: 24″ Display |
| Core Functions | Autonomous Recharging, Autonomous Elevator Operation, Autonomous Phone Calls, Smart Mapping |
| Primary Features | Delivery, Patrol, Reception |
Basic Functions of Service Robots
Core Delivery Functionality
- Robot-based ordering: Front desk staff select a room number directly on the robot. After placing items, the robot automatically plans a delivery route and calls the guest en route to pick up the items.
- Delivery app ordering: Guests scan the QR code in their room to access the mini-app and select items. The robot automatically accepts orders in real time, picks up items from the guest center or storage, and delivers them to the guest room.
- Administrative backend ordering: Front desk staff assign tasks through the computer management backend, instructing the robot to pick up items from the guest center and then deliver them to the designated room.
Special Tour Features
- Touring and promotional delivery: The robot can be used for daily hotel patrols and advertising. In conference settings, it can announce agendas, distribute materials, and deliver drinks. At weddings, it can also distribute wedding candy.
- Interactive touring: Guests can stop the robot by tapping the screen or saying “hello,” triggering voice interaction. The hotel room service robot can provide directions and tour guidance, and automatically resumes its tour after completing its service.
Basic Functions
- Autonomous recharging: Upon completing a mission or detecting a low battery, the robot autonomously returns to the charging station to recharge, ensuring uninterrupted service.
- Autonomous elevator ride: It can autonomously call, enter, and exit elevators without human assistance, even yielding to pedestrians.
- Autonomous phone calls: After delivery to the guest room, the robot automatically calls the guest to remind them to pick up their package, preventing missed notifications.
- Intelligent mapping and tracking: Accurate mapping ensures full hotel coverage, supporting multi-floor and multi-point tracking to ensure consistent delivery.
Free Quote! WhatsApp/Tel: +86 13838385752.
Features of Hotel Delivery Robots
Unique Dual-Screen Design
Unlike traditional single-screen robots, this dual-screen design allows for simultaneous display of promotional content and interactive menus. During the tour, it can play hotel advertisements and wedding couple videos while also quickly responding to guest requests.
Multimodal Interaction
Guests can simply tap the screen or say “hello” to trigger voice interaction, directions, and photo taking, eliminating the need for complex operations.
Autonomous Operation
The robot’s intelligent mapping and marking ensure precise positioning. From autonomous elevator use to autonomous recharging upon mission completion and autonomously making phone calls to notify guests during deliveries, the robot operates without human intervention.
Advantages of Smart Service Robot
Reduced Labor Costs
One robot can handle an average of 42 room deliveries and 31 directions requests per day, reducing the workload of one or two service staff members. This frees up staff to focus on other tasks.
Improved Service Efficiency
Traditional manual deliveries take a long time. The robot significantly improves delivery efficiency through intelligent route planning and rapid multi-channel order placement. Parade promotions, check-in, and other tasks are performed simultaneously, reducing the cost of multiple coordination tasks.
Improved Guest Experience
Guests can scan their room’s QR code to purchase items through the mini-program, and the robot automatically takes and delivers the order. Directions can be obtained at any time during the parade, ensuring more responsive service.
Robot Application Scenarios
Daily Hotel Operations
Core tasks include delivering room items, lobby tours, providing directions, and hotel introductions, alleviating pressure on front desk staff.
Large-Scale Hotel Events
Responsible for wedding banquets, delivering wedding candy and video announcements. During conferences and exhibitions, these robots provide agenda announcements, distribute materials and beverages, and provide attendee check-in and guidance.
Extended Applications
The hotel room service robot’s functionality can be expanded to office buildings. Users can place orders through the mini-program, and the robot will assist with package pickup and delivery, enabling cross-scenario use.
Free Quote! WhatsApp/Tel: +86 13838385752.
About Foodline Equipment
- Passed CE certification
- One-stop after-sales service
- Rich export experience
- 20 years of equipment manufacturing experience
- Professional R&D team
Choose this efficient hotel room service robot to make hotel service more efficient, provide a better experience, and make operations easier! Please contact us for a quote! WhatsApp/Phone: +86 13838385752.
